Answer on behalf of suppliers

When sent a multi-tier request, you may have the opportunity to provide answers for your supplier(s). This is done by responding similarly to answering an assessment about your own data, however, attributed to your suppliers. 

After selecting your suppliers, there are two steps to submitting your suppliers' data:

Select your suppliers

  1. Click the menu icon on the top left corner.
  2. Click Responses.
  3. Select the assessment for which you will populate a supplier assessment.
  4. Review the Introduction page.
  5. Click Continue.
  6. Review the Assessment Preview page.
  7. Click Continue.
  8. Review the Ownership page.

If the Ownership page is not displayed, please contact the sender or SupplyShift at supplyshift-support@sphera.com.

Figure 1. Click the question mark icon for more details on each option.
  1. Select the option that is applicable to you.
My company Allows you to answer the assessment and not forward to your suppliers.
My suppliers Allows you to only send the assessment to your suppliers or respond on behalf of them, if that option is available. You are not able to respond about your company.
My company and my suppliers Allows you to answer the assessment for your company and send it to your suppliers. You may have the option to respond on behalf of your suppliers.
  1. Click Continue.
  2. Review the Distribution page.
  3. If you don't need to forward the assessment to you suppliers, click Continue without selecting suppliers. Otherwise, select the suppliers that are receiving the forwarded assessment.

  4. Click Continue
  5. Review the Answering page.
  6. Select the supplier(s) for which you will input responses.
  7. If you do not see the supplier in the list, click "ADD" in the lower right hand corner. For more information on how to import suppliers, click here.

You can only input supplier data for those suppliers for which you DID NOT forward an assessment. Any suppliers who are grayed out have been forwarded an assessment thus data cannot be inputted.

Figure 2. Supplier selection on Answering page.
  1. Click Continue.

    For site level or product level assessments, follow this additional step.

  2. Click Yes.

Figure 3. Confirmation dialog.

Selecting sites or products

This step is only relevant for site level and product level assessment requests. If applicable, please review steps 1-6 in the previous section before following this step.

  1. Click Add sites or products to create relevant sites/products for the supplier named at the top of the page.

    A list of sites or products is displayed if there are already sites or products uploaded. Select the relevant sites or product from the list.

Figure 4. Add Sites page.

Input supplier data

  1. Respond to the assessment for each supplier selected.

    Click the drop-down arrow to the right of the supplier name in the app bar to select a different supplier.

To open the assessment for a different site or product, click the app bar drop-down, select the supplier name, and select the site or product to answer the assessment.

Figure 5. Supplier selection in the app bar.
  1. Click Continue once an assessment has been completed for each supplier.

    The Confirm response dialog box is displayed informing you of all unanswered indicators.

You cannot submit the assessment until all required indicators have been answered.

  1. Click Submit.

    Your buyer is notified of the submission. Another supplier's response page is displayed.

  2. Follow these steps for the rest of the suppliers for which you would like to input data.

    Once complete, your responses page opens to respond for your company.

You must finish responding on behalf of selected suppliers before responding for your company.

Import supplier data

If there are any errors while importing data, reference the Troubleshoot importing data article.

  1. Open the assessment for one of your selected suppliers.

    Click the drop-down arrow to the right of the supplier name to select a different supplier.

If you are providing answers for a site level or product level assessment, you need to select a supplier site or product.

  1. Click Import.

Figure 6. Assessment page.
  1. Click Get Template.

    The template downloads to your computer. You need to return to this page when you're ready to upload your answers.

Figure 7. Assessment template menu.
  1. Open the template and add your responses.

    If sites or products were added prior to opening the assessment, they are included in the downloaded template.

  2. Click Upload Answers and select your completed template.

    Ensure that your file is saved in .xlsx format.

  3. Click Continue
  4. Click Continue again to submit for this supplier.
  5. Click Submit to confirm submission.

    Your buyer is notified of the submission. Another supplier's response page opens.

  6. Follow these steps for the rest of the suppliers for which you would like to input data.

    Once complete, your responses page opens to respond for your company.

You must finish responding on behalf of selected suppliers before responding for your company.

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